1. Information We Collect

We collect and process information

a. Personal Information

• Your name, email address, and contact number (if submitted voluntarily).
• Doctor or clinic information if you are a healthcare provider registering a profile.

b. Non‑Personal Information

• Device information (model, OS version, device ID).
• Log data (IP address, app usage time, and interactions).
• Approximate location information (if enabled by the user for better doctor search results).

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Display accurate doctor and health information.
• Respond to inquiries or feedback.
• Maintain and enhance app performance and security.
• Notify users about updates, improvements, or new features.
• Serve push notifications via OneSignal and ads via Google AdMob.
• Support analytics about how the app is used and performs.

We do not sell, rent, or trade your personal information to any third parties.

Audio Data / Microphone Access

Our app requires access to your device's microphone to enable Voice Search within the website. Audio data is processed in real-time during your active session and is not stored or shared with third parties.

3. Third‑Party Services and Data Sharing

We use trusted third-party services which may collect and process data on your behalf:

Push Notifications (OneSignal)

We use OneSignal to send push notifications and provide analytics about app usage. This may include:

• Device identifiers (e.g., OneSignal Player ID, Advertising ID)
• App usage data (e.g., how you interact with the app)

You can opt-out of push notifications at any time via your device settings.

Advertising (Google AdMob)

We use Google AdMob to display ads. AdMob may collect device identifiers, such as the Advertising ID (AAID), to serve personalized ads and measure ad performance.

Crash Reporting and Analytics

We collect crash logs and app performance data to monitor, improve, and maintain the app. This may be shared with third-party services, including OneSignal and AdMob.

Data Sharing

Collected data may be shared with trusted third parties such as OneSignal and AdMob for analytics, advertising, and app functionality purposes.

Data Security

All data transmitted to our servers or third-party SDKs is encrypted in transit.

4. User Rights

• You may request deletion of your data at any time.
• You can disable push notifications through your device settings.
• You can reset or opt-out of ad tracking in your device settings to limit personalized ads.

For more information, please visit OneSignal’s and Google’s privacy policies:

• OneSignal: https://onesignal.com/privacy_policy
• Google: https://policies.google.com/privacy

5. Data Security & Sharing

We implement industry-standard security measures to protect your information. While no online platform can claim 100% security, we make reasonable efforts to safeguard your data. Data transmitted is encrypted in transit.

Collected data may be shared with:

• Doctors or healthcare providers to process or verify submitted information.
• Service providers who help operate our app (e.g., hosting, analytics, advertising partners).
• Law enforcement if required by law.

6. Children’s Privacy

Swat KPK Sehat Link is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that a child’s data has been submitted, we will delete it promptly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page. Continued use of the app means you accept the updated terms.

Last Updated: 28 October 2025

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: https://kpkdoctors.com
Location: Swat, Khyber Pakhtunkhwa, Pakistan